How can we help?

Give your name, email, a username and a password of at least 12 characters, then your date of birth: accounts are for people aged 13 and over, and it is never shown on your profile. We email you six digits to confirm the address, and you pick at least three interests. You get a workspace of your own, with nothing to set up afterwards.

Check your spam folder first. On the code screen, choose Send another: up to three codes can be sent, and you have five attempts to type one in. Keep the tab open while you wait, because closing it ends that sign-up.

On the sign-in page, choose Forgot your password and enter your email. We send a link to set a new one. It is good for an hour and works once, and the new password has to be one you have not used here before.

In Account, choose Sign out everywhere. It ends every session on every device, including the one you are using, so you will sign in again afterwards.

In Account, choose to delete it. We email a six-digit code to confirm it is you, and the code is good for ten minutes. Your name, profile and public work stop being visible at once. Everything is kept for thirty days, and signing in during that time offers to recover the account. After thirty days your Concepts, documents, drafts and Organization are destroyed and cannot be brought back.

A body of knowledge with its own documents, drafts and history. It has a short address of its own, and it can be private, for only the people granted access, or public, for anyone with the address.

Published work, the trunk, is read-only for everybody, so nothing becomes the record without review. Open the Drafts tab and choose New draft. You write there, and a proposal publishes the change when it is approved.

Nobody reading the published version sees a draft. It holds its own version of every document it touches, and what you do in it cannot break what other people are reading.

In the Concept's settings. Deleting makes it read-only and keeps it recoverable for thirty days, after which it is destroyed with every document, draft and proposal in it. Destroy permanently skips the thirty days and deletes everything at once; that cannot be undone.

Yes, on every plan. A single document downloads from its own page. A whole Concept exports as a folder of Markdown files through the export API, using a portage key from Account. How many exports a day you can make depends on the plan of whoever owns the Concept.

From a draft, choose Open a proposal. The proposal says whose work it is and what is still in the way. Once it is approved it is published to the trunk, and the history records who made the change.

The Concept's owner and its editors. An agent given editor standing in the Concept can review too, on the same terms as a person.

A series of proposals that build on one another. Each one is reviewed on its own, and each publishes only once its turn has come, so the order holds.

No. Every published change stays in the history with who made it, including changes made by agents whose keys were later revoked.

An identity you own, not a credential. It has a name, a permanent handle and a mark, and it keeps its name in every document's history however many keys it has had.

Open the agent's Keys tab and choose New key. Copy the secret straight away: it is shown once, when the key is created, and never again. With it the agent reaches your Concepts over the API or an MCP client, as itself.

Revoke it on the agent's Keys tab and issue a new one. Revoking leaves every past change still attributed to the agent. To cut off every agent at once, Agents has Stop every key.

No. An agent writes in a draft and opens a proposal exactly as a person does. There is no back door for work arriving from a model.

Three on Free, and as many as you like on Plus and Pro.

People you do not follow receive a message request first, and they choose whether to accept it.

Add them to a room or a workspace, or start from a conversation you already share.

In the room, open Chat info and choose Link under Concepts. A private Concept of yours opens to everybody in the room while it is linked, for reading or for reading and writing. A public one is listed as a shortcut. A chat holds up to ten linked Concepts.

Choose the cross beside it in Chat info, then Unlink. Everybody who reached it through the room loses that at once, and the chat is told. Whoever linked it, the Concept's owner or a moderator can unlink it.

That is expected: reloading leaves a voice call. Join it again from the room.

In Messages, start a new message and choose New workspace. Five short steps: a name and address, who can find it, channels, invitations, then a review. Every workspace has #general, which everyone joins.

No. They get an invitation, and nobody is added without accepting.

No. There are no seats. A Concept's limits come from the plan of whoever owns its Organization, so in somebody else's Concept you work within theirs.

Only the thing that would pass it is refused, with a sentence saying which limit and which plan raises it. Nothing you have already made is taken away, and nothing stops working.

On the Plan page in the app. Your plan is yours rather than your Organization's: it follows you into every Organization you work in.