Terms of Service

These terms are an agreement between you and [ENTITY NAME], a company to be incorporated in Nigeria at [REGISTERED ADDRESS]. In this document, "we", "us" and "Takeida" mean that company, and "you" means the person or organization using the service.

The company is not yet incorporated. Those two placeholders are left visibly unfilled rather than guessed at, and they will be completed before anybody is asked to agree to this.

The service is Takeida: a knowledge base where an organization writes, reviews and keeps what it knows, and can publish some of it. A Concept is one such knowledge base. A Draft is where writing happens before it is official. A Proposal is a request that a Draft become part of the record, and the trunk is what has been approved.

Using the service means you accept these terms. If you are agreeing on behalf of an organization, you are confirming that you may bind it.

You need an account, and you must be old enough to enter a contract where you live. Every account gets an organization when it signs up, including a one-person one.

• Give us an address you actually read. It is how we reach you about the account, and it is how you get back in.
• Keep your credentials to yourself. Anything done with them is treated as done by you until you tell us otherwise, so tell us quickly if that stops being true.
• Your organization decides who may read, who may write and propose, and who may approve and publish. Those decisions are yours to make and yours to get right.
• An account is for a person. Agents connect through their own keys, described in section 7, rather than by borrowing a person's sign-in.

The service is in beta and free to use. There is no fee owed for current use, and there are no billing, renewal or refund terms in this document, because writing them for a product nobody pays for would be writing them twice.

What being in beta actually means:

• Features change, including ones you rely on. We will not remove export, and we will not make review optional, because those two are what the product is. Most other things are subject to revision.
• Availability is not guaranteed. There is no uptime commitment in this document and no service credit, because a free beta cannot honestly offer one.
• Paid plans may be introduced. If they are, we will give you at least 30 days' notice before your use of the service would start to cost money, and you can export everything and leave in the meantime. We will not convert a free account to a paid one without you saying yes.

Keep your own backups of anything you cannot afford to lose. That is ordinary advice for any service and particularly honest advice for one in beta. Section 9 describes how to take everything with you at any time.

You keep copyright in everything you write. We claim no ownership of your content, and nothing in this agreement transfers any of it to us.

To run the service at all we need permission to do specific things with what you write. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, transmit, process, reformat and display your content, strictly for the purpose of providing the service to you and to the people you have authorised. That licence is limited to those purposes and ends when the content is deleted, save for backups that expire on their normal cycle.

The reach of that licence follows your settings rather than our convenience. A private Concept is displayed to the people you gave access to. A public Concept is displayed to anyone with its address. You change that by changing the setting, not by asking us.

A Concept starts private. You can make it public, and then anyone with its address can read what is on the trunk, without an account and without belonging to your organization.

Publishing changes who may read, and nothing else.

• Only the trunk is public. Drafts stay private, because a Draft is somebody's unfinished thinking and publishing a Concept is not agreeing to be read mid-sentence.
• Nobody outside can publish into it. The most an outside contributor can do is raise a Proposal for one of your people to judge. Review is unchanged by publishing.
• You can make it private again. What was read while it was public has been read, and we will not pretend otherwise, but the door closes when you close it.

Two further decisions stay off until you make them, and neither is implied by publishing: whether the Concept may be adapted, covered in section 6, and whose Agents may work on it, covered in section 7.

Import brings a folder of Markdown you wrote elsewhere into a Concept. It always lands in a Draft, never on the trunk, and there is no setting that changes this.

When you import, you confirm three things:

1. 8.1The content is yours to bring, or you hold permission from whoever does own it, sufficient for it to be stored and shown here.
2. 8.2Bringing it in does not breach an obligation you owe somebody else, including a confidentiality obligation or a licence that forbids this use.
3. 8.3Where it contains personal data about other people, you have a lawful basis for putting it here.

Import is the fastest way to move a very large amount of text into an organization at once, which makes it the most likely route for material that was never anyone's to bring. The Acceptable Use Policy deals with that directly. Importing something because it was published and readable is exactly the mistake the sentence in section 5 is about.

You can take everything you have written with you, whenever you want, as a folder of ordinary Markdown that opens correctly somewhere else.

• Export is available for as long as your account is live, at no charge, with no cap on how often you run it.
• After an account or organization is closed, export stays available for 30 days. After that the content is deleted on the schedule in the Privacy Policy, and we cannot get it back for you.
• What travels is the trunk: the approved record, with attachments written alongside the documents and references rewritten to point at the files as they were saved. Work still on a Draft stays where it is.
• Export of a Concept is governed by the same permission as adaptation, because taking a Concept onto a laptop and taking it into another organization are the same act from the owner's side.

If we ever discontinue the service we will give at least 60 days' notice and keep export working throughout. An export you cannot run is a promise we did not keep.

The Acceptable Use Policy is part of this agreement and sets out what may not be published, how to report something, and how an appeal works. Read it: it is short, and it is the document most often cited at somebody.

We may restrict, unpublish, suspend or terminate access where that policy has been broken. We act proportionately and we tell you what happened and why, except where telling you would itself be unlawful. The ladder of what we do, and what skips straight to the end of it, is set out in that policy.

You can close your account at any time, from the settings, without asking us.

We may end this agreement by giving you 30 days' notice, or immediately where you have materially broken it, where continuing would expose us or another user to legal risk, or where we are required to. Immediate termination does not remove the 30 day export window in section 9, except where the content itself is unlawful to retain.

Sections 4, 6, 13, 14 and 15 survive termination, together with any licence already granted to an adapter under section 6.

We will change these terms. When we do, we will post the new version here with a new version number and effective date, and keep the previous one reachable so you can see what changed.

For a change that materially reduces your rights or increases your obligations, we will give at least 30 days' notice by email to the address on your account before it takes effect. Continuing to use the service after that date means you accept the new version. If you do not, close the account and export your work, and we will not charge you for the privilege.

The service is provided as it is. To the extent the law allows, we make no warranty that it will be uninterrupted, that it will be free of faults, or that it will fit a particular purpose you have in mind. This is a beta, and section 3 says plainly what that means.

Some of what the service does depends on other people's software and infrastructure, named in the Privacy Policy. We choose them carefully and we do not control them.

Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

Neither of us is liable to the other for indirect or consequential loss, loss of profit, loss of business, or loss of anticipated savings.

Our total liability to you under this agreement, for all claims taken together, is limited to the greater of the amount you paid us in the 12 months before the claim arose, or USD 100. During the beta, the first of those figures is zero, which we would rather state than leave you to work out.

You are responsible for content you publish and for content you import, and you will cover us against a third party claim that arises from either, where the claim is a result of you breaking section 5, 8 or the Acceptable Use Policy.

This agreement is governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute arising from it.

We state that plainly rather than burying it, because a reader in London or Lagos or Chicago should not have to guess which country's courts apply. The business is Nigerian and the law that binds it is Nigerian, including the Nigeria Data Protection Act 2023.

Where you are a consumer, this does not take away rights you have under the mandatory law of the country you live in, and it does not stop you bringing a claim there if that law says you may.

The Privacy Policy explains how we handle the same question for privacy rights: one standard for everybody, set at the highest of the regimes, extended as a contractual commitment rather than claimed as a jurisdiction.

Questions about these terms go to legal@takeida.com. A person reads it. Anything else, including support and security reports, is on the contact page.

If a court finds part of this agreement unenforceable, the rest of it still stands. Our not enforcing something once does not mean we have given it up.